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GCI Communication Corp Facilities Engineer II in Anchorage, Alaska

GCI's Facilities Engineer II is responsible for providing rapid and accurate information about the design and safe installation of AC and DC power systems, power distribution, battery backup systems, and cabling systems in support of telecommunications systems. Support engineering and operations teams in their effort to maintain and upgrade HVACs, Generators, UPS units, Grounding networks, Rectifiers, and Inverters. Ensure adherence to Central Office Engineering and Installation Standards to ensure efficient space utilization, and properly installed facility cable tray, racks, auxiliary support iron work, and earthquake bracing.

ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:

  • Participate in the implementation of new installations, upgrades, and/or changes to existing company facilities.

  • Review and finalize detailed cost estimates, designs, material lists, installation packages, and test and maintenance procedures.

  • Design and specify installation methods.

  • Provide engineering technical support, troubleshooting and repair recommendations.

  • Provide cost control and cost savings.

  • Mentor junior engineers and stay current with applicable codes & developing technology.

    COMPETENCIES:

  • Demonstrated commitment to GCI’s Basic Principles, Mission Statement, Declaration of Principles and diversity, equity, and inclusion (DEI) by promoting and maintaining an inclusive and equitable work environment for all employees and contractors, and in interactions with customers, vendors, and the public.

  • ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.

  • BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI’s Code of Conduct for Employees – the Basic Principles.

  • COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.

  • COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.

  • COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI’s Code of Business Conduct & Ethics.

  • CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.

  • RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.

  • RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.

  • Knowledge of typical industry standard documentation and design criteria with progressive experience in the installation of Central Office systems.

  • Knowledge of the Bell Core/Telcordia, IEEE, and NEBS compliance standards, building codes, fire codes, and telephony power system standards.

  • Basic working knowledge of electrical/electronic systems so that detailed technical problems are dealt with in a logical manner.

  • Engineering analytical skills for calculating, evaluating, comparing, interpreting, and organizing telecommunication infrastructure and system installation projects to design and build highly reliable facilities infrastructure.

  • General knowledge of telecommunications facility installation for Transport, Internet, Microwave, Cellular, Satellite, LAN/WAN, Switch, and customer premise equipment.

  • Knowledge of the following facilities and equipment: satellite earth stations including Microwave and VSAT, Central Office infrastructure and support equipment, Central Office Transport, Power and Grounding equipment, DACS systems, fiber optic SONET systems, high-speed distributed data network equipment and installation.

  • Knowledge of the proper use of trade hand and power tools.

  • SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.

  • Proficient computer skills (Visio, AutoCAD, Acrobat) and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively.

Level Definition

Position Title: Facilities Engineer II

Grade: E06

Additional Job Requirements:

This is a mid-level engineering position for the degreed engineer. The position requires a comprehensive understanding of telecommunications operations and functions. Requires familiarity with Engineering and Network functions and applicable codes and standards. Under moderate supervision and direction, actively participates in the implementation of new installations and upgrades or changes to existing facilities. Reviews, edits, and creates Installation packages, performing pre-installation reviews, documenting new and existing installations, and performing installation package quality assurance standards adherence.

Essential Duties:

Prepare detailed cost estimates, designs, material lists, installation packages, and test and maintenance procedures resulting in completely documented facilities based on industry standards. Design and Specify installation methods, materials, and layouts for cable racks, Cable tray runways, lighting, floor and rack layout, M&C equipment, HVAC, Backup battery, Back-up generator, UPS, Inverter, AC and DC power systems and distribution, for various local and geographically remote telecommunications Central Office, Internet, Microwave, Cellular, Satellite, Transport, LAN/WAN, Switch, and customer premise facilities, including commercial building power distributions and central office grounding systems.

Provide installation engineering technical support to engineering, installation, and operations personnel, including troubleshooting and repair recommendations.

Produce estimates of installation labor time and materials, co-ordination of materials and supplies, ordering, and site installation support.

Assist the project engineers in defining requirements to complete the installation documentation package, ensuring this information is available for, and followed by, installation personnel. Maintain site specific information on space and infrastructure.

Assist with the development and creation of company-wide installation guides, techniques, and equipment specifications.

Additional Competencies:

  • Must have working knowledge of all aspects of telephony power and power distribution systems for central offices, customer premises, wire centers, and remote village earth stations.

  • Comprehensive understanding of telecommunications operations and functions.

  • Remains current on technical advances in the field of telephony central office equipment installation engineering, and DC and AC power systems.

  • Experience in telecommunications Central Office design and installation, quality assurance, and standards concepts.

Minimum Qualifications:

Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis

  • High School diploma or equivalent.

  • Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Mathematics, Physics, Telecommunications, or related field. *

  • Minimum of three (3) years as a Telecommunications Technician, Field Engineer, Project Manager, or related background. *

Preferred:

  • Professional Engineering License (PE)

  • Telecommunications experience.

  • Relevant telecom industry or job specific certifications.

    Required at ALL Levels

DRIVING REQUIREMENTS:

  • This position requires driving a company-owned vehicle, company provided vehicle, or a personal vehicle on behalf of the company. Must possess and maintain a valid driver’s license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course. Must be able to drive when in remote communities and operate ATV-style vehicles if necessary.

    PHYSICAL REQUIREMENTS and WORKING CONDITIONS:

  • 75% office based.

  • 25% travel to remote locations and after-hours work requiring flexible schedules, late night or early morning cutover support.

  • Work is primarily sedentary, requiring daily routine computer usage.

  • Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.

  • Travel in rural Alaska and some outside work required.

  • Must be able to occasionally work in cramped spaces and at heights, primarily inside and outside of remote company and customer facilities.

  • Ability to tolerate temperature and weather extremes (fumes and odors, dust, low light conditions, intermittent weather).

  • Ability to accurately communicate information and ideas to others effectively.

  • Physical agility and effort sufficient to perform job duties safely and effectively.

  • Ability to make valid judgments and decisions.

  • Available to work additional time on weekends, holidays, before or after normal work hours when necessary.

  • Must work well in a team environment and be able to work with a diverse group of people and customers.

  • Virtual workers must comply with remote work policies and agreements.

    The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.

    EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.

    DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

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