About Us:

The Wolfe Companies, LLC, a leader in the Gift Card and FinTech sectors, is known for its prominent brands such as PerfectGift, Gift Card Granny, GiftYa, Reaf Marketing, and Give InKind. Our company excels in delivering exceptional value and customer experience in our industry. You'll find detailed information about our company culture, values, and the recognition we've earned in our industry at the top page of our career site.

Role Summary:

This is a hybrid role, the employee will be required to commute to our Headquarters in Pittsburgh, PA at least 2 times/week. As a B2B Growth Relationship Manager, you will report to the SVP, Business Solutions and be assigned as the primary point of contact for over 2,500 existing clients. Your main responsibility is to retain existing clients and find new opportunities to expand the relationship. Successful candidates are required to provide prompt, professional, and personal service to clients, while building lasting client relationships and managing a variety of client service needs.

Responsibilities:

• Achieve monthly, quarterly & yearly revenue targets for customers assigned to you.

• Building and managing long-term client relationships.

• Retain existing client portfolio assigned.

• Respond quickly to client requests.

• Help clients purchases on our online portal.

• Network with existing clients for referrals & new business opportunities.

• Meet your assigned KPI measurements that are proven to drive sales.

• Assist our Inbound Sales team with fielding new leads during the holiday season (Nov/Dec).

• Contribute to the success of team members and the organization.

• Document and report in a timely manner in accordance with policies & procedures.

• Coordinate with internal resources to support your clientele including finance, compliance, marketing, & fulfillment.

Qualifications:

Basic Qualifications:

• Two years of highly successful account/relationship management, sales, or customer service experience.

• Must thrive in a fast-paced, dynamic, cross-functional environment while managing shifting priorities.

• Requires an obsession for continuous professional growth embracing ongoing learning & coaching.

Essential Knowledge, Skills, and Abilities:

• A collaborative mindset with exceptional cross-departmental operating skills.

• Superior written and verbal communication skills.

• Attention to detail and accuracy, with emphasis on numbers (pricing).

• Superb organizational and documentation skills and ability to prioritize workload.

• Goal-directed and constructively competitive.

• Proficient use of personal computers, internet, and Microsoft Office suite including Outlook, Word, and Excel.

• Experience with CRM software (i.e. HubSpot, Salesforce, etc.).

• A superior degree of professionalism and integrity and ability to securely handle confidential information in a PCI-compliant environment.

Compensation and Benefits:

The compensation range would be $50K to $100K, which includes a $50K base salary, plus Commission and Year End Bonus. In addition to that, there is the Restricted Stock Unit (RSU) program.

Wolfe is committed to providing its employees with a benefits package designed to give them the flexibility they need to ensure a healthy life/work balance. Wolfe offers its employees great benefits and perks, including, but not limited to:

• Restricted Stock Units (RSUs)

• Medical, Vision, and Dental insurance for employees and dependents

• 15 days of PTO (vacation). 20 days after the 2-year anniversary. 25 days after the 5-year anniversary.

• 12 Paid Holidays plus 2 Floating Holidays

• 401(k)

• Tuition Reimbursement

• Employee recognition program

• Charitable Donation to a Charity of YOUR Choice yearly

• Family Picnic, Holiday Party, and other employee outings

• Brown bag sessions to keep you informed on the company/industry

• Internal Culture Club

• Competitive Compensation

Wolfe is an Equal Opportunity Employer.

Wolfe does not sponsor individuals for the purpose of obtaining H-1 Visas